Returns

At Athelect, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return process to ensure you have peace of mind when shopping with us.

Return Window

You may return any item within 30 days of the delivery date for a full refund. Please ensure that the item is in its original condition.

How to Initiate a Return

To start a return, please contact our customer service team at [contact email or link] with your order number and reason for the return. We will provide you with detailed instructions on how to send your item back to us.

Refund Process

Once we receive and inspect the returned item, we will process your refund promptly. The refund will be issued to the original payment method used during purchase. Please allow 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item received. In such cases, please contact us immediately for assistance.

Final Notes

Please note that items returned outside the 30-day window or not in their original condition may not qualify for a refund.